Name: Jhomar Mosquera
Title: Team Lead
Nickname: JoJo
Motto: ” Try not to become a man of success, but rather try to become a man of value.”
Favorite part of the job: My favorite part of my job is being able help people on the phones and off the phones, whether is pointing a prospective student in the right direction or providing agents with the tools they need in order for them to meet and exceed their personal and professional goals. I truly believe that we rise by lifting others.
Why Our Call Center Agents Are So Important
Our agents are the cornerstone of our value proposition. We couldn’t serve our clients without amazing agents! Over the course of the next few weeks, we will highlight some of agents and find out why they love working for RolCall.
We are proud to be a 100% US-based contact center and our incredibly low turnover rate rivals most contact centers. Find out how we positively impact moral and create a positive culture in our call center by following our blog.
One of the ways we impact moral and our culture is by showcasing the talent that we have working with us. Now, let’s Meet Our Agents.